Full-Time Senior Cloud Engineer
Smile Digital Health is hiring a remote Full-Time Senior Cloud Engineer. The career level for this job opening is Senior Manager and is accepting USA based applicants remotely. Read complete job description before applying.
Smile Digital Health
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Working for Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!
Cloud Engineer Responsibilities:
- Collaborate with cross-functional teams to build and deliver complex and highly available cloud and platform solutions for internal and external projects.
- Provide recommendations and expertise as it relates to cloud and platform provisioning.
- Participate in cloud and infrastructure deployments.
- Develop and maintain infrastructure code.
- Provide support to clients or partners on Smile supported infrastructure codes.
- Maintain documentation, forms and processes (technical documentation, standard operating procedures, implementation plans, root cause analyses).
- Participate in sprint, project and department planning.
- Contribute to tooling capability assessments, proof of concepts and technology roadmaps.
- Leverage novel cloud and platform technologies to enhance operations, maintenance and security.
- Participate in on-call rotation (application and infrastructure support, incident management, troubleshooting).
- Accurately report all working hours in Netsuite, track billable and non-billable hours, properly use the project management tool in Netsuite.
- Comply with privacy, security and confidentiality policies.
Prerequisites:
- 5+ years of experience in information technology, devops, infrastructure maintenance, system administration, cloud development, platform engineering and/or automation development.
- 3+ years supporting and developing templates and code for Kubernetes services (HELM, Kustomize, Kubernetes manifest files).
- 2+ years of experience in a role supporting and maintaining critical infrastructure, troubleshooting support escalations, and ensuring key KPIs.
- Deep knowledge of Cloud services with hands-on experience building critical infrastructure from scratch.
- Proven experience with building, maintaining, troubleshooting and supporting Kubernetes and serverless infrastructure.
- Experience building net new clusters and migrating applications.
- Experience with scripting and programming languages (Powershell, Python, Bash).
- Proven experience translating architecture and technical requirements to net new cloud infrastructure.
- Intermediate certifications in Cloud (AWS, Azure, GCP).
- Professional level certifications preferred.
- Kubernetes related certifications (CKA, CKD, CKS).
- Broad experience with infrastructure core technologies (security, networking, database, data streaming, deployment automation, tooling, monitoring, logging, alerting, observability).
- Excellent communication and collaboration skills.
- Experience in maintaining documentation (procedures, build books, technical standards).
Benefits:
- Remote Work Environment
- Flexible Time Away From Work Policy
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club