Full-Time Senior Customer Success Engineer - OTC
Deutsche Telekom IT Solutions is hiring a remote Full-Time Senior Customer Success Engineer - OTC. The career level for this job opening is Senior Manager and is accepting Budapest, Debrecen, Szeged, Pécs, Hungary based applicants remotely. Read complete job description before applying.
Deutsche Telekom IT Solutions
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Public Cloud Portfolio Unit: Operates nationally and internationally for medium-sized and large companies. Develops, markets, and operates agile, cloud-native products/services for the digital world. Mission: Assist customers in a safe, easy, and efficient transformation to a digital cloud-native future.
Open Telekom Cloud: A public cloud standard product based on open source, DevSecOps principles. Characterized by lean structures, agile methods, motivated teams, and a dynamic environment. Acts as the anchor point for the Public Cloud business in Deutsche Telekom Group.
Focus: Delivering a secure, stable, and innovative platform. Collaborates with platform partners and other OpenStack ecosystem members to build a highly innovative public cloud based on European security and data protection standards.
Customer Success Engineer Responsibilities:
- Develop and enhance customer cloud-based business applications.
- Plan and execute technical workshops at customer sites.
- Work collaboratively in a specialist team environment.
- Serve as a trusted advisor for OpenStack-based public cloud technology.
- Constantly automate using common automation frameworks.
- Work directly with systems (hands-on).
Required Profile:
- Completed technical/engineering/scientific studies or comparable professional training.
- 3-5 years IT experience focusing on modern cloud technologies.
- Strong understanding of cloud and container architectures.
- Experience in infrastructure automation.
- Ability to assess technical solutions and develop creative approaches.
- Experience in technical expert workshops/technical customer consulting.
- High level of customer orientation.
- Mentoring and presentation skills.
- Fluency in written and spoken English.
Preferred Skills:
- Knowledge of agile development processes.
- OpenStack and programming experience in open source projects.
Remote Work Considerations: Remote work is available within Hungary only, due to European tax regulations.