Full-Time Senior DevOps Engineer
Ada is hiring a remote Full-Time Senior DevOps Engineer. The career level for this job opening is Senior Manager and is accepting Canada based applicants remotely. Read complete job description before applying.
Ada
Job Title
Posted
Career Level
Career Level
Locations Accepted
Salary
Share
Job Details
About Us
Ada is an AI customer service company that aims to make customer service outstanding for everyone. We strive to set a new standard for high-quality, scalable customer service, allowing enterprise companies to deliver experiences customers love – instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner, combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity.
About You
We are seeking an experienced cloud engineer for our DevOps team.
Responsibilities
Build and maintain foundational infrastructure.
Improve developer velocity, ensure operational excellence, and foster a scalable engineering organization.
Manage and scale data infrastructure.
Utilize containers and distributed platforms like Kubernetes.
Create and support cloud-based systems (AWS/Azure/GCP), with a strong focus on Infrastructure as Code (IaC).
Proficient in server-side programming languages (Python, bash scripting).
Handle on-call responsibilities for production services.
Manage critical production infrastructure, ensuring reliability and uptime, with a customer-first approach.
Nice to Have
Familiarity with managing environments with hundreds/thousands of nodes.
Familiarity with ArgoCD and GitOps.
Familiarity with support tooling (PagerDuty, Datadog, Loft, Doppler).
Outcomes
Deliver cross-cutting technical solutions to increase efficiency.
Participate in sprint activities (planning, demos, retrospectives).