Full-Time Senior Digital Project Manager

• Purpose-led work focused on inventing better outcomes through creativity and technology
• High-impact, complex projects across websites, applications, and multi-channel campaigns
• Close collaboration with cross-functional experts in UX, engineering, creative, and account
• End-to-end ownership and influence over technical solutions and delivery approach
• Strong culture built on Collaboration, Integrity, and Curiosity
• Emphasis on mentorship, learning, and professional growth in a supportive environment
• Agile ways of working with mature ceremonies and delivery practices
• Clear quality emphasis with rigorous documentation, testing, and QA standards
• Direct client exposure and the ability to shape stakeholder outcomes

• Lead and deliver multiple concurrent digital projects across web, app, email, and display channels
• Engage clients to gather detailed business and technical requirements; define scope and recommend best-fit solutions
• Collaborate with UX, engineering, and creative teams to design scalable, efficient solutions that meet client objectives
• Develop estimates/quotes and technical delivery approaches with UX, development, and creative leads
• Create and maintain project documentation: scopes, technical specifications, risk registers, change logs, and training materials
• Translate requirements into Epics and User Stories; prioritize and manage the product backlog
• Plan and facilitate Scrum ceremonies: daily stand-ups, backlog grooming, sprint planning, and retrospectives
• Provide transparent status, risks, mitigations, resource plans, and budget updates to stakeholders
• Manage budgets, timelines, and resource allocation using Workbook or similar project management tools
• Coordinate testing and QA to ensure high product quality and readiness for release
• Mentor and guide project teams; foster continuous learning and process improvement

• 3+ years of digital project management in an agency or similar environment
• At least 3 years in a technically focused senior project management role
• Strong technical aptitude with a solid understanding of web technologies and the digital development lifecycle
• Agile delivery certifications (e.g., Scrum Master, Product Owner) or PRINCE2
• Advanced backlog management and prioritization techniques; experience with scaled Agile environments
• Familiarity with QA processes, test planning, and UAT coordination
• Working knowledge of accessibility, SEO, and web analytics considerations
• Exposure to common CMS and marketing platforms (e.g., Sitecore, Drupal, WordPress, Adobe, Salesforce Marketing Cloud)
• Exceptional organization, time management, multitasking, and attention to detail
• Advanced proficiency with Confluence, JIRA, and Workbook (or equivalent PM tools)
• Proficiency with collaboration and facilitation tools (e.g., Miro, Figma, Slack) for cross-functional teamwork
• Strong leadership, stakeholder management, and client communication skills
• Ability to explain complex technical concepts to both technical and non-technical audiences

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