Full-Time Senior Manager, Business Operations
PayNearMe is hiring a remote Full-Time Senior Manager, Business Operations. The career level for this job opening is Senior Manager and is accepting Santa Clara, CA based applicants remotely. Read complete job description before applying.
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We’re in growth mode and looking to add a dynamic Senior Manager, Business Operations, reporting to our VP, Business Operations.
Identify, size and prioritize company-wide projects that enable PayNearMe to efficiently drive rapid growth.
Lead project-based work with cross-functional teams to design and implement operations best practices - focusing on cross-functional business processes.
Collaborate with leaders across the company to identify key metrics, build dashboards, and recommend data-driven actions to drive operational quality, scalability, and efficiency.
Partner with functional and technical leaders to set data and systems requirements to support operations needs.
Support enterprise tool selection, optimization/rationalization and support for cross-functional processes including Sales, Finance, HR, Legal, etc.
Partner with Product and Engineering leads to define the right line between product functionality and enterprise tools.
Proven ability to collaborate across all functions and levels within an organization in order to drive projects through to completion.
Proven problem-solving and process improvement experience including issue identification, process mapping, opportunity quantification/prioritization, and solution design.
Strong written and verbal communication skills including presenting to and influencing large groups.
Comfort working with a widely distributed team in a fast-paced environment where goals may be ambiguous or change quickly.
Knowledge of Lean / Six Sigma methodologies or Project Management methodologies a strong plus.
Experience with key enterprise tools (Salesforce, Zendesk, Jira.) a plus.
Payments industry experience is a plus
Bachelor’s degree
4-7 years relevant experience in Management Consulting or Operations Analysis