Full-Time Senior Manager, Expert Services
ServiceNow is hiring a remote Full-Time Senior Manager, Expert Services. The career level for this job opening is Senior Manager and is accepting Austin, Texas based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Senior Manager, Expert Services
Posted
Career Level
Full-Time
Career Level
Senior Manager
Locations Accepted
Austin, Texas
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Job Details
The Expert Services team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance.
What you get to do in this role:
What you get to do in this role:
- Develop and execute the Americas Automation Engine and Platform business plan
- Support service and product selling motions in the form of accurate delivery scoping and delivery strategy
- Meet with Customer Leadership to position the use of Expert Services resources
- Provide business and technical leadership with our Consultants, Customers, and Partners
- Directly responsible for hiring, ensuring enablement of, developing, and managing high-performing experts
- Partner with internal teams to support training, enablement, product management, and best practices organizations
- Promote and drive continuous improvement practices for delivery/engagement materials
- Maintain and strengthen cross-functional relationships with product teams
- Collaborate with Service Offerings team to build and maintain a robust service offering catalog for customer consumption
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI
- 2+ years of leadership experience in a professional services organization
- 5+ years of consulting experience for complex, global organizations
- Services Sales
- Experience managing professional services forecasting, resourcing, and capacity
- Experience working within Agile or Scaled Agile frameworks
- Industry certifications
- Experience in technical consultative pre-sales environments, scoping and solutioning services engagements and crafting statements of work
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Senior Manager, Expert Services at ServiceNow is
13th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Austin, Texas
] applicants. .
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