Full-Time Senior Manager, Program Management

We are looking for an experienced, highly effective Senior Manager, Program Management to lead the core operating cadences, performance management, and cross-team collaboration processes. Reporting to the SpringWorks Senior Director, this role will act as the key leader for SpringWorks implementations and cross-functional program management, helping to build and cultivate a high-performing team of program managers. The Senior Manager will be responsible for creating a seamless implementation process across a suite of workplace solutions, and the ongoing program management of complex initiatives across cross-functional stakeholders. The ideal candidate has a proven track record working in a cross-functional implementation and/or program management role in a high-growth, fast-paced work environment. 

What you'll be doing:

• Program Management:
   
  • Drive and own ongoing programme management of complex initiatives, including project planning, resource allocation, timeline management and cross-functional stakeholder engagement to ensure on-time and on-budget delivery of launches and ongoing cross-functional initiatives with outcomes that delight the customer
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  • Strong focus on working with cross-functional teams, particularly Product, Engineering and Operations teams, to serve as the operational SME and drive forward the build and delivery of new service areas
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  • Drive on-time and on-budget delivery of program priorities
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  • Own the strategic planning and overall success of key programs, alongside stellar day to day execution and delivery with cross-functional partners
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  • Build and maintain high quality project plans, ensuring adherence to deadlines and deliverables
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  • Own project progress and deploy strong risk management strategies, including early identification and implementation of effective mitigation strategies 
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• Performance Monitoring and Reporting
   
  • Support the set up of scalable processes for program tracking and KPI monitoring
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  • Drive the tracking and reporting of KPIs across SpringWorks to measure the effectiveness and efficiency of the program and associated priorities
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  • Build actionable insights to shape program strategy and delivery
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  • Support in the embedding of a data-driven culture across SpringWorks
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• Cross-Functional Collaboration:
   
  • Build strong relationships across other departments, including other SpringWorks teams; Product and Engineering; Sales and Customer Success; Marketing and Legal, amongst others, to ensure seamless program execution and smooth integration of process
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  • Collaborate with internal stakeholders to identify opportunities for process improvement and optimization.
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