Full-Time Senior Manager, Technical Program Management

What you get to do in this role:Guide and provide direction for employees to meet business outcomes and personal objectives. Create a sense of team to individuals working on disparate initiatives in multiple locations. Drive large cross-functional programs that require tight execution deadlines while also driving improvements and related projects. Be the voice of reason, methodically working through urgent, high-risk situations. Provide leadership and strategic intelligence to streamline current processes and create a vision for the future. Optimize business requirements and marry them with tooling, analytics, and communications initiatives. Create a good customer experience by looking at opportunities to improve our customer touchpoints.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Operates with a high-degree of autonomy, seeks to address long-standing organizational opportunities, and effects change within design and our cross-functional partner orgs.
• To address organizational opportunities, you’ll define an end-to-end plan, engage with executive stakeholders, drive root cause analysis, implement solutions and monitor effectiveness of solutions.
• Excellent leadership and proven people skills. Experience delivering and running large scale programs.
• Strong customer orientation.
• Ability to make decisions quickly and independently, utilizing data and facts to validate those decisions.
• Ability to communicate well at all levels of an organization and across all functions.
• Deep understanding of enterprise network architecture, data centers, and cloud networking (AWS, Azure, GCP).
• Data analysis capabilities to use data to drive business outcomes and validate solutions.
• A track record of creating meaningful employee and leadership experiences that drive employee job satisfaction.
• A self-driven work ethic and model.
• Agile certification a plus.
• The ability to travel up to 10% of time.

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