Full-Time Senior Principal Platform Architect

• Developing strong relationships with CIO and business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes into a customer roadmap
• Enterprise architecture Responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives
• Engages with customer enterprise architects to position ServiceNow as the digital transformation platform integrated with the core systems
• Establish and manage technical governance processes
• Drive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices.
• Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support
• Advocate/champion ServiceNow’s advisory and expert services best practices and industry use cases with clients
• Contribute thought leadership (methodology and white papers) on how Advisory, Expert Services, and Co-Delivery can optimize to achieve customer outcomes
• Guide a customer down a prescriptive solution design and manage through the technical implementation decision points
• Define solutions across the platform that align to out of the box capabilities
• Support the sales effort scoping and estimation that refine the customer vision and capabilities into activities and estimates

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 8+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software)
• Enterprise Architect role and relevant experience.
• Minimum 2 years of ServiceNow Platform Experience is required

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