Full-Time Senior Program Manager
Dropbox is hiring a remote Full-Time Senior Program Manager. The career level for this job opening is Senior Manager and is accepting USA based applicants remotely. Read complete job description before applying.
Dropbox
Job Title
Posted
Career Level
Career Level
Locations Accepted
Salary
Share
Job Details
Role DescriptionAt Dropbox, we're reimagining what work can be through our Virtual First model, embracing a new era where remote work is the default, yet understanding the vital role of in-person connection. Virtual First enables us to live our mission of creating a more enlightened way of working—one that balances flexibility with intentional in-person interactions.
Dropbox is seeking a Senior Program Manager to lead and innovate across our global real estate portfolio. This full-time position, reporting to the Director of Real Estate & Workplace Services, is ideal for a creative and driven leader who thrives in a dynamic, high-energy environment and is ready to deliver impactful results—while having fun along the way!
The Senior Real Estate Program Manager will lead initiatives to optimize Dropbox’s real estate portfolio and align it with organizational goals. This role requires close collaboration with teammates and stakeholders to maximize portfolio value.
Acting as the primary contact for property managers and landlords, the Program Manager will oversee their activities and execute projects that support team objectives.
This position is ideal for a professional with a strong foundation in real estate and financial operations who is eager to elevate the Dropbox portfolio and support business objectives.
The ideal candidate combines vision with expertise in leveraging technology, analytics, and strategic communication to improve operations globally.
Responsibilities
- Program Management for REWS Team. Coordinate workplace initiatives that enhance employee experience and align with business goals. Manage projects, track metrics, and collaborate with stakeholders to optimize real estate and workplace services.
- Landlord Partnerships.Foster strong relationships through open communication, problem-solving, and mutual value creation. Collaborate on lease terms, buyouts, property improvements, and resolving issues to ensure tenant satisfaction and property success.
- Lease Audit. Oversee lease auditor annually to ensure lease compliance by reviewing terms, reconciling expenses, and identifying errors or overcharges. Monitor for billing accuracy and opportunities for renegotiation to optimize costs.
- Property Manager Management. Oversee property managers by setting clear expectations, monitoring performance, and providing feedback. Ensure tenant satisfaction, adherence to budgets, and alignment with organizational goals.
- Lease Administration. Oversee lease management tool which tracks key dates, payments, and obligations. Maintain compliance, provide insights for cost-saving opportunities, and ensure efficient portfolio operations.
Requirements
- 10+ years of experience in real estate program management, property management, or related fields
- Proven ability to thrive in a fast-paced and agile work environment
- Exceptional problem-solving and strategic thinking abilities
- Experience with landlord operations and familiar with leases
- Proven ability to manage and oversee external service providers, ensuring alignment with organizational objectives
- Strong interpersonal and leadership skills, capable of building relationships across diverse teams and stakeholders
- Proficiency in tools and platforms related to property and workplace management
- Ability to travel to the San Francisco Studio, located in Mission Bay, at least 3-5 times a month to support the team with surges and offsites as needed.
Preferred Qualifications
- Adaptability and Project Leadership
- Creative Approach
- Strategic Problem-Solving
- Thrives in dynamic environments
- Data-Driven Decision-Making
- Emotional Intelligence and Collaboration
- Technology Proficiency
- Real Estate Optimization
- Property Management Oversight
Applications/Systems Supported in role:
- Issue Resolution: ServiceNow
- Real Estate Management: LeaseCalcs, Oracle, Gable, AutoCAD/Revit
- Business Management: G-Suite (e-mail, spreadsheets, slides, forms), Slack, Zoom, Asana
- Dropbox Applications: Dropbox, Paper, Capture, Sign, DocSend, Dash
Compensation:
US Zone 1 $143,700—$194,300 USD
US Zone 2 $129,300—$174,900 USD
US Zone 3 $114,900—$155,500 USD