Full-Time Senior Program Manager

Lead is a fintech building banking infrastructure for embedded financial products and services. We are seeking a Senior Program Manager to oversee the program lifecycle of all Banking-as-a-Service (BaaS) fintech partnerships. This includes establishing scalable reporting mechanisms, operationalizing key BaaS processes to elevate client experience, project management of partner onboarding, and ongoing oversight.

Responsibilities Include:

• Leading and coordinating external and internal BaaS partnership meetings, managing deliverables, action items, and tracking progress.
• Managing ongoing program management cross-functionally to track program risks and progress metrics.
• Assisting in creating and maintaining program and project management governance materials.
• Creating and managing BaaS partnership metrics and reporting (including onboarding status, dependencies, and roadblocks).
• Managing communication of progress/status with the Executive Team, Program Leads, and stakeholders (internal and external).
• Identifying project risks and facilitating mitigation strategies.
• Evaluating operational processes to ensure compliance with industry best practices.
• Building tactical and scalable solutions for operational teams to manage compliance tasks and risks.
• Staying updated on regulatory developments, industry trends, and roadmap decisions impacting the bank and partners.

Qualifications:

• Bachelor's degree or equivalent
• 2+ years of financial services experience
• 5+ years of project or program management experience
• Experience in technology, financial services, or fintech
• Strong communication and stakeholder management skills
• Ability to distill complex issues into actionable tasks
• Independent execution and collaborative teamwork
• Adaptability in a fast-paced environment

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