Full-Time Senior Project Manager, Learning & Performance

Opportunity: This opportunity is within the EVERSANA Deployment Solutions business unit, partnering with top tier pharmaceutical, medical device, and biotechnology companies for better solutions.

Responsibilities:

• Lead the Deployment Solutions Project Management team.
• Conduct Project Manager performance reviews and coaching.
• Manage departmental workload and project assignments.
• Act as operational liaison, developing and maintaining client, internal team, and vendor relationships (e.g., National Business Director, Operations Director, VP of Sales).
• Ensure operational support meets business and client needs, requiring constant communication on issues/resolutions and deliverables.
• Collaborate with internal business units, departments, and external vendors for project tasks and deliverables.
• Assist the Project Management team with project timelines for Field Solutions implementation and ad hoc projects.
• Identify areas for process development and efficiency.
• Handle operational questions from the Project Management team, internal team members, and external clients.
• Research and determine best business practices utilizing company resources.
• Demonstrate expert knowledge of administrative and technical operational support.
• Adhere to departmental processes, tools, and technology.
• Potentially hire, train, and assign project responsibilities to new Project Managers.
• Provide guidance for Project Manager career growth and skills development.
• Demonstrate a commitment to diversity, equity, and inclusion.
• Perform other duties as assigned.

People Leader Responsibilities:

• Oversee the department.
• Interview, select, and supervise department staff.
• Communicate, interpret, and discuss company policies and procedures with the team.
• Determine job objectives, work methods, and performance standards.
• Review performance, conduct performance discussions and appraisals with employees.
• Authorize and communicate salary changes, promotions, transfers, discipline, and discharge.

Minimum Requirements:

• Bachelor's degree
• Excellent organizational and multitasking abilities
• Strong interpersonal, verbal, and written communication skills
• Proven leadership and collaboration skills
• High attention to detail and accuracy
• Self-motivated and proactive work ethic
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word)
• Familiarity with project management tools (Smartsheet, Jira, Microsoft Project)
• Strong aptitude for technology and automated systems
• Fundamental understanding of project management principles

Preferred Qualifications:

• 5+ years relevant experience in life sciences
• Experience managing or supporting outsourced service providers
• Background in operations management, account management, or project management
• Experience with Salesforce, CRM platforms, reporting, and analytics
• Familiarity with supporting technologies (expense management, learning management systems)

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