Full-Time Senior Project Manager – Qualitative

• Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals
• Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities
• Programming, translations, overlays and testing, ensuring quality standards and timelines are met
• Project launch execution and analysis, with detailed feedback to clients with a solution approach
• Fieldwork management, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment
• Ensure market research participants have a positive project experience by following sampling practices
• Provide to client the agreed deliverables within expected timelines and quality
• Meet billing deadlines and goals, ensuring high adherence to internal processes
• Timely & effective communication with clients
• Comply with All Global operating procedures, and ensure all practices and systems follow the ISO Accreditation and All Global policies
• Responsible for guiding and mentoring junior staff
• Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
• Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance
• Support the execution client service improvement plans on allocated accounts

• Bachelor’s Degree or equivalent work experience
• Must have 2-3 years’ experience in market research project management, preferably in healthcare
• Exceptional written and verbal communication skills.
• Strong Microsoft Office skills including Excel, Outlook, and Word.
• Well-developed analytical and problem-solving skills.
• Ability to work autonomously and in a team environment
• Ability to manage multiple online research projects accurately and on-time in a fast-paced environment
• This position requires you to work nights - US EST Time Zone Shift

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