Full-Time Senior Project & Resource Manager

ntegrity is a full-service agency specializing in not-for-profit clients. We aim to help good grow. We're seeking a remote Project and Resource Manager, based in the Philippines or Malaysia, to join our team on a 12-month contract with potential for permanent employment.

Key Responsibilities:

• Increase project profitability, velocity, and team utilization through effective planning.
• Manage complex project lifecycles and diverse stakeholders (internal and external).
• Ensure seamless project delivery with meticulous data integrity in HubSpot and Kantata.
• Onboard new business with precise creation of legal documents, contracts, and project documentation.
• Drive resource optimization, collaborate with stakeholders, manage schedules, and communicate resource changes.
• Assess agency capacity and provide actionable insights to leadership on cost reduction, productivity, and service enhancement.
• Oversee project setup, manage deadlines, identify risks, and lead team meetings.
• Support Project Manager gaps, set up projects, gather assets, and track project health.
• Manage client communication, ensure timely and on-budget deliverables, document meetings, and support agency growth.
• Set billing milestones, track project invoices, and maintain accurate client communication.
• Monitor task progress, manage workload, and achieve quality and financial goals.
• Contribute to agency improvements by standardizing processes, developing templates, and optimizing project velocity and revenue.

Required Skills and Experience:

• 8+ years in a digital/creative agency.
• 5+ years direct project & resource management experience.
• 1+ year experience with Kantata.
• Experience with budgets, timelines, and workflow optimization.
• Ability to work in a fast-paced environment and balance output, scope, and client deadlines.
• Experience building relationships with multiple C-suite stakeholders.
• Proactive problem-solving skills and attention to detail.
• Excellent written and verbal communication skills in English.
• Ability to work Melbourne timezone (AEDT/AEST) and attend client meetings virtually.

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