Full-Time Senior Site Reliability Engineer

As our Senior Site Reliability Engineer, you will be at the heart of Civica’s SaaS transformation; owning the reliability, performance and security of the cloud platform.

What you will be doing:

• Designing and implementing for scale & resilience: Architect, implement and continuously improve our existing Data Center and Cloud environments on AWS, Azure, and VMware.
• Driving automation: Build and evolve infrastructure as code (Terraform, etc.) and CI/CD pipelines (GitHub Actions, etc.) to ship new features safely and at speed.
• Defining and measuring reliability: Partner with teams to set up meaningful SLIs/SLOs, implement real-time observability (Datadog, Prometheus, Grafana, ...) and proactively identify risks.
• Leading incident response: Own the on-call rota, coach teams through blameless post-mortems, and embed a culture of continuous improvement.
• Mentoring & evangelism: Share your deep expertise by pairing with engineers, running brown-bag sessions on reliability best practices.
• Securing our stack: Collaborate with our Security team and include security controls into CI/CD, runtime environments and disaster-recovery plans.

What you will do to be successful in this role:

• Demonstrable experience in a production SRE, DevOps or infrastructure role.
• Expert in at least one public cloud (AWS, Azure, or GCP).
• Strong coding/scripting and troubleshooting skills (on either of Go, .NET, Java, Python, etc.).
• Proven track record with IaC tools (Terraform, CloudFormation, or similar) and container orchestration (Kubernetes, ECS, AKS, OpenShift).
• Deep understanding of monitoring, logging, and tracing frameworks (Prometheus/Grafana, ELK/Opensearch, Jaeger, etc.).

Excellent communicator who thrives in cross-functional teams.

What is the last date for applying to the job?

Which countries are accepted for this remote job?