Full-Time Senior Site Reliability Engineer

• Improve and evolve platform tooling to support a growing number of services and teams across Hopper.
• Design infrastructure workflows that are simple, consistent, and scalable.
• Drive automation across key infrastructure components, reducing manual work and increasing reliability.
• Adapt and scale infrastructure offerings to meet the needs of product teams.
• Participate in incident response for platform-level issues.
• Support engineering teams by troubleshooting platform issues.
• Collaborate with a small, high-impact team of SREs.

• Professional experience in SRE, DevOps, Software Engineering, or Systems Engineering.
• Strong troubleshooting and incident response skills.
• Solid system design and analytical thinking.
• Clear and effective communication skills.

• Hands-on experience with major cloud platforms — ideally Google Cloud Platform (GCP).
• Deep familiarity with Infrastructure as Code, preferably using Terraform.
• Experience building and operating with containers and Kubernetes.
• Working knowledge of Service Mesh technologies, preferably Istio.

• Solid understanding of networking fundamentals.
• Knowledge of cloud and infrastructure security best practices.
• Familiarity with authentication and authorization protocols and technologies.

• Experience with observability stacks — logs, metrics, tracing, and APM.
• Practical knowledge of CI/CD pipelines and deployment automation.
• Exposure to database technologies, both SQL and NoSQL.

• Comfortable writing scripts in Bash, Python, or similar scripting languages to automate routine tasks and build tooling.

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