Full-Time Senior Solutions Infrastructure Engineer
Istaridigital.ai is hiring a remote Full-Time Senior Solutions Infrastructure Engineer. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Istaridigital.ai
Job Title
Senior Solutions Infrastructure Engineer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
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Job Details
About Istari Digital
Istari is a digital engineering software company enabling our customers to turn the physical world into the digital to accomplish their specific mission or business objectives. We are passionate about our mission of creating the world's first open and scalable industrial metaverse.
Values
At Istari, we live by our values, which include:
- Purposeful Autonomy: Value letting people self-organize and self-motivate.
- Smart Transparency: Believe in honest communication, transparency, and open-door policies.
- Continual Curiosity: Love learning to do things ourselves.
We’re looking for a Senior Solutions Infrastructure Engineer to join our Customer Success team, supporting customer installs and ensuring our platform runs seamlessly in diverse environments. This role bridges deep infrastructure expertise with a customer-first mindset, ensuring deployments are smooth, reliable, and scalable.
Key Responsibilities:
- Work with customers to prepare their environments for and to conduct and troubleshoot Istari installs.
- Take ownership for the success of customer installs and deployments, ensuring our platform is successfully set up and configured in customer environments.
- Automate installation and upgrade processes to reduce time-to-value and improve repeatability across customer deployments.
- Monitor, troubleshoot, and resolve complex infrastructure and deployment issues in customer environments.
- Implement robust security and compliance practices during installs.
- Partner with engineering teams to provide customer feedback on deployment pain points.
- Develop and maintain documentation, playbooks, and training materials.
- Participate in incident response when issues impact customer environments.
- Stay up to date on emerging cloud and infrastructure technologies.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in infrastructure engineering.
- Proven record with Kubernetes, preferably in a production environment.
- Strong experience with cloud platforms (AWS, Azure, GCP).
- Proficiency with infrastructure as code (IaC) and automation tools (Terraform, Ansible or similar).
- Solid understanding of networking, security, and virtualization in enterprise contexts.
- Proven experience deploying and managing CI/CD pipelines and DevOps practices.
- Excellent problem-solving and troubleshooting skills.
- Strong communication skills.
- Must be a U.S. citizen living within the United States.
Benefits:
We offer highly competitive benefits, including:
- Health and Family: Medical/Dental/Vision, Employee Premiums are 100% Company Paid, Life Insurance.
- Flexible Work Hours, Unlimited Paid Time Off (PTO) with federal government holidays
- Financial: Competitive Compensation, 401k, Company Stock Options, Home Office Setup Budget
- Learning: Reimbursement for approved trainings and subscriptions, Conferences (travel, lodging, and fees)
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Senior Solutions Infrastructure Engineer at Istaridigital.ai is
19th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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