Full-Time Senior Staff Technical Product Manager - Enterprise Data

ServiceNow is hiring a remote Full-Time Senior Staff Technical Product Manager - Enterprise Data. The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

Senior Staff Technical Product Manager - Enterprise Data

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

Worldwide

Job Details

We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We strive to make the world work better for our employees and customers.

The Team: The ServiceNow Enterprise Data team builds AI powered data solutions to unlock full value of Enterprise data. This role focuses on building scalable, trusted, and AI-ready data infrastructure, enabling seamless integration of GenAI and Agentic AI capabilities ensuring data orchestration, model lifecycle management, and observability.

What you get to do in this role:
  • Own the design, strategy and roadmap, and execution for enterprise data and GenAI platform capabilities—focusing on data lifecycle management, prompt orchestration, and output validation.
  • Perform research, partner with x-functional teams, users and business leads, to understand the opportunities and ideate for enterprise grade design and solutions, with a focus on scale, quality, security, and self-service across the enterprise.
  • Drive AI readiness and data initiatives, integrating governance, observability, and database capabilities into the platform.
  • Collaborate closely with horizontal and vertical teams to embed AI-driven capabilities and experiences into key workflows, ensuring reusability, scalability, and trust across the ecosystem.
  • Prototype and validate new Agentic AI and data-driven capabilities, translating early learnings into strategic product direction.
  • Design solutions with clarity on how users will act and create value from the data and AI models; incorporates feedback loop instrumentation into the design.
  • Champion a customer-centric and data-driven culture, promoting a deep understanding of how data, AI models, and decision intelligence come together to drive business outcomes.
To be successful in this role you have:
  • Typically requires a minimum of 12 years of related experience; a Masters degree with 8 years of enterprise software product management experience, including 5+ years in SaaS or data/AI platforms.
  • Deep expertise with data platforms, cloud, scalability, event-driven systems, and workload management, data-architecture and governance
  • Proven experience building or managing GenAI/LLM capabilities with deep understanding of Applied AI into the world of Data platform
  • Background in AI/ML, Data Engineering, or Applied Data Science
  • Exceptional communication and stakeholder management skills to translate complex AI concepts into actionable business specs with outcomes.
  • Hands-on data expert: Develop deep domain expertise mastering datasets and metrics. Analyze data using tools of your choice (Excel, R, or Python) and build simple machine learning models as needed
  • Experience with Agentic AI systems, autonomous agents, retrieval-augmented workflows, or orchestration frameworks

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Senior Staff Technical Product Manager - Enterprise Data at ServiceNow is 12th of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Worldwide ] applicants. .

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