Full-Time Senior Staff Technical Product Manager - Enterprise Data
ServiceNow is hiring a remote Full-Time Senior Staff Technical Product Manager - Enterprise Data. The career level for this job opening is Experienced and is accepting Worldwide based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Senior Staff Technical Product Manager - Enterprise Data
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Worldwide
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Job Details
We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We strive to make the world work better for our employees and customers.
The Team: The ServiceNow Enterprise Data team builds AI powered data solutions to unlock full value of Enterprise data. This role focuses on building scalable, trusted, and AI-ready data infrastructure, enabling seamless integration of GenAI and Agentic AI capabilities ensuring data orchestration, model lifecycle management, and observability.
What you get to do in this role:
The Team: The ServiceNow Enterprise Data team builds AI powered data solutions to unlock full value of Enterprise data. This role focuses on building scalable, trusted, and AI-ready data infrastructure, enabling seamless integration of GenAI and Agentic AI capabilities ensuring data orchestration, model lifecycle management, and observability.
What you get to do in this role:
- Own the design, strategy and roadmap, and execution for enterprise data and GenAI platform capabilities—focusing on data lifecycle management, prompt orchestration, and output validation.
- Perform research, partner with x-functional teams, users and business leads, to understand the opportunities and ideate for enterprise grade design and solutions, with a focus on scale, quality, security, and self-service across the enterprise.
- Drive AI readiness and data initiatives, integrating governance, observability, and database capabilities into the platform.
- Collaborate closely with horizontal and vertical teams to embed AI-driven capabilities and experiences into key workflows, ensuring reusability, scalability, and trust across the ecosystem.
- Prototype and validate new Agentic AI and data-driven capabilities, translating early learnings into strategic product direction.
- Design solutions with clarity on how users will act and create value from the data and AI models; incorporates feedback loop instrumentation into the design.
- Champion a customer-centric and data-driven culture, promoting a deep understanding of how data, AI models, and decision intelligence come together to drive business outcomes.
- Typically requires a minimum of 12 years of related experience; a Masters degree with 8 years of enterprise software product management experience, including 5+ years in SaaS or data/AI platforms.
- Deep expertise with data platforms, cloud, scalability, event-driven systems, and workload management, data-architecture and governance
- Proven experience building or managing GenAI/LLM capabilities with deep understanding of Applied AI into the world of Data platform
- Background in AI/ML, Data Engineering, or Applied Data Science
- Exceptional communication and stakeholder management skills to translate complex AI concepts into actionable business specs with outcomes.
- Hands-on data expert: Develop deep domain expertise mastering datasets and metrics. Analyze data using tools of your choice (Excel, R, or Python) and build simple machine learning models as needed
- Experience with Agentic AI systems, autonomous agents, retrieval-augmented workflows, or orchestration frameworks
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Senior Staff Technical Product Manager - Enterprise Data at ServiceNow is
12th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Worldwide
] applicants. .
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