Full-Time Senior Staff Technical Program Manager

Team & RoleThe Unified Technology Program Management Office (PMO) delivers cross-functional programs. Release Management delivers product releases on-time and with high-quality, managing the entire lifecycle. As a Senior Staff Technical Program Manager, you will manage large, complex release programs from start to finish. You will provide proactive, strategic process improvements and tactical views of daily progress and issues. Your focus is engineering, with cross-functional coordination. You will exercise critical skills like conflict resolution, collaboration, and precise questioning. You'll work in a fast-paced environment to bring programs to life and see them through successful completion, fostering collaboration and driving business outcomes. You'll think strategically while driving tactical execution of large cross-organizational programs from initial conception through program development, delivery, and transition to operations.

What you get to do in this role:

• Drive large-scale, high-visibility software development programs.
• Exercise wide latitude in determining objectives and approaches.
• Organize complex problems into prioritized milestones, deliverables, and success criteria.
• Translate business objectives into execution strategy.
• Work with multiple delivery teams to own technical project planning and delivery.
• Develop trusted relationships with technology leaders and stakeholders.
• Support and hold resources accountable for responsibilities.
• Ensure data collection for informed decision-making.
• Utilize internal tools and agile mindset for collaboration.
• Drive continuous improvement and automation.
• Anticipate and remove obstacles.
• Provide "go to" leadership, transparency, and visibility.
• Seek and embrace constructive feedback.
• Provide feedback to colleagues.
• Understand and streamline end-to-end processes.
• Leverage or critically think about AI integration.

To be successful...

• Proven project/program management experience with cross-functional teams.
• Strong organizational skills and quality focus.
• Process engineering and change management skills.
• Exceptional collaboration and relationship-building skills.
• Excellent communication, documentation, and presentation skills.
• Experienced and confident in creating slides and presenting to executives.
• Effective listening skills and powerful questioning skills.
• Passion for working with people in technical environments.
• Leadership skills to influence and motivate.
• Experience with facilitation skills.
• Excellent negotiation and conflict management skills.

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