Full-Time Senior Technical Consultant, App Engine Platform Expert

The Sr. Technical Consultant, App Development is the functional and technical expert of a customer engagement team – consulting with customers and creating/managing custom applications based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.

• Devising and reporting on custom application development plans and strategies.
• Designing process automation and data model to support the new applications.
• Developing solutions specific to user requirements gathered in workshops.
• Coordinating activities with other developers to ensure that App Development projects are completed on time.
• Formulating strategies and designing architectures for various industry verticals.
• Ensuring that best practices in App Development processes are followed by the organization.
• Creating user interfaces using Now Experience UI framework.
• Analyzing and enhancing existing custom applications.
• Identifying, debugging, and advising on system errors or architecture issues.
• Provide advisory services on optimal application design, and citizen development enablement strategies.

• At least 5 years of configuration/development experience for complex, highly capable, application development tools (ServiceNow, OutSystems, Pega, Salesforce, etc.)
• Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems
• Strong Javascript skills with experience
• Experience with development on the ServiceNow platform capabilities (Studio IDE, App Engine Studio, Mobile, Automated Test Framework, Delegated Development, Flow Designer, UI Builder, Source Control, APIs and Integrations)
• Experience with data management, database design, and database concepts
• Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder
• Analytical and problem-solving abilities
• A keen eye for detail and the ability to spot and fix errors in complex code
• Ability to perform tasks independently
• Good presentation and report-writing skills
• App Engine Studio experience is a plus
• A keen eye for detail and the ability to spot and fix errors in complex code

Up to 30% travel annually

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