Full-Time Senior Technical Consultant - Microsoft Dynamics 365 CRM

Responsibilities

• Conducting technical analysis of Microsoft Dynamics 365 Sales, Customer Services, Field Service, Marketing and Power Platform Apps (collectively known as “D365”).
• Performing technical configuration of D365 including workflow, security roles, batch jobs, data migration and import jobs and other related tasks.
• Reviewing and writing technical design documents for customizations, integrations, reports and data mapping.
• Performing code reviews of development done by other technical team members to ensure the code is performance optimized and in line with best practices.
• Developing code for modifications, customizations and development new reports in D365 with development that is in line with recommended best practices.
• Performing Data mapping and importing data records into D365.
• Leading Integration between D365 and other systems.
• Leading training on technical areas of D365 including security, integrations, data imports, report configuration, user setup.
• Mapping D365 data entities with Power BI.
• Conducting Build Verification Testing (“BVT”) once a release is made to validate the release.
• Providing technical support for D365 and associated technologies including performing root cause analysis and documenting the resolution on the portal.
• Writing 2-4 D365 Technical blog articles per year on the Unify Dots blog.
• Performing other related duties.

Qualifications

• Bachelor’s Degree.
• Minimum of 5 years of Microsoft Dynamics 365 CRM experience.
• Knowledge of D365 apps/modules and Power Platform Fundamentals, its components, and services.
• Hands-on CRM implementation experience; on top of any of D365 app such as Sales, Customer Service, Field Service etc.
• Hands-on experience in the configuration and setup of D365 with customization using related technologies such as C#, .Net, plugins, custom actions, custom workflows, Java scripts, Custom APIs
• Hands-on experience in developing Power Automates
• Hands-on experience in Visual Studio, .Net.
• Good analytical skills: ability to build logic, critical thinking, research & development.
• Experience as a .Net developer is a big plus.
• Experience in development of canvas apps or power pages is a big plus.
• Good verbal and written English-language communication skills.
• Certified in Microsoft Dynamics 365 Customer Engagement/ CRM Customization
• Good experience in customizing power pages with Liquid, JavaScript, HTML and CSS.

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