Full-Time Senior Technical Program Manager
MoonPay is hiring a remote Full-Time Senior Technical Program Manager. The career level for this job opening is Senior Manager and is accepting South Africa based applicants remotely. Read complete job description before applying.
MoonPay
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About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to Web3. We’re the leading infrastructure company in Web3. We offer our partners payment solutions (Ramps) to minting software for digital collectibles, like NFTs. Over 20 million people trust our products.
About the Opportunity In this role, you will join the Operations Technology team. Our team works with product management, engineering, and policy teams on top priority initiatives.
What you will do
- Drive development and implementation of internal tools and processes.
- Utilize scrum methodologies to develop agent-facing and customer-facing tools.
- Develop, implement, and iterate on program management techniques and KPIs.
- Provide hands-on program management through analysis, design, development, testing, and implementation phases.
- Create clear and concise proposals, communications, and documentation.
- Leverage data to drive strategic decisions.
- Analyze complex support flows and recommend improvements.
- Work with cross-functional teams.
- Build partnerships and feedback loops.