Full-Time Senior Technical Project Manager

High-level

Tillster seeks a Senior Technical Project Manager to join its team, managing moderately complex technical and technology-centric programs and projects. These programs are market- and customer centric and involve the delivery of technology solutions globally. You will work cross-functionally with Product, Sales, Account Management, Marketing, Engineering, Technology Analysis & Documentation, Technical Support, and other teams, documenting and reporting program scope, deliverables, timeliness, critical paths, change control, and proactively engage in risk mitigation. You will liaise with internal program/project executive sponsors, and other stakeholders.

To be successful in this role, you will demonstrate 5+ years experience in a technical, software engineering-centric, program/project lead role. You are self-disciplined, highly self-motivated, communicative, precise and factual, demonstrate adherence to commitments, and appreciate responsibility and accountability. You are personable, demonstrating commitment to best practices and customer satisfaction.

Down in the weeds

• Manage a high volume of fast-paced concurrent projects to successful delivery (on time, high quality, meeting requirements, and achieving stated business and technical outcomes)
• Set and meet deadlines with quality deliverables, effectively adapting and modifying plans based on changing data or conditions.
• Conduct daily project stand-up meetings, collect and disseminate information to functional teams and stake holders.
• Drive cross-functional team deliverables and schedules, hitting target milestones and managing assigned programs/projects according to plan.
• Ownership and accountability of accurate and timely project planning, management, coordination, tracking and reporting.
• Track open issues and risks and effectively negotiate to impact decisions and trade-offs and to guide issues within internal groups to resolution. Holds project team.
• Be accountable for the teams commitments, milestones, resources, and deliverables
• Anticipate, identify, document, and manage key project and program risks, proposing appropriate mitigation and contingency plans.
• Identify cross-functional dependencies, track, and report on their progress. Propose workable solutions to problems by analyzing business trade-offs among alternatives and uses objective judgment and influence to formulate and drive constructive debate and decision making on recommendations.
• Document and communicate status, issues, and risks in a timely manner to stakeholders and senior management.
• Ensure that the appropriate documents exist and are broadly communicated to drive shared vision among the projects teams
• Create clearly understandable and actionable success criteria, objectives, and requirements and communicate them to the team. Conducts team meetings to update status and identify and resolve issues.
• Use effective verbal and written communication skills to interact with individuals at all levels of the organization, as well as with internal and external customers.
• Client engagement duties as required or directed.

About you

• Bachelor s degree in Computer Science, Engineering, or closely related field
• Minimum 5 years experience in a technical project lead role
• Experience with POS Systems a plus but not required.
• Success working in an Agile/SCRUM environment required.
• Demonstrated success collaborating with software engineering teams in the delivery of e-commerce software solutions.
• Excellent communication and influencing skills; demonstrated success building buy-in
• Technical and technological aptitude comfort and confidence understanding and discussing architectural concepts, creating innovative and user-friendly e-commerce software applications and consumer-facing interfaces, features and functionality. Knowledge of JSON, HTML etc.
• Flexible, adaptable; comfort with ambiguity and responding factually, accurately, quickly to rapidly evolving risks and opportunities.
• Strong bias for action; ability to successfully juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment.
• Eagerness and willingness to roll up your sleeves and do whatever is necessary to meet team/program/project and customer goals.