Full-Time Service Delivery/Demand Manager
Deutsche Telekom IT Solutions is hiring a remote Full-Time Service Delivery/Demand Manager. The career level for this job opening is Manager and is accepting Budapest, Hungary based applicants remotely. Read complete job description before applying.
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Deutsche Telekom IT Solutions
Job Title
Service Delivery/Demand Manager
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
Budapest, Hungary
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Job Details
You will work as Demand Manager in the Shared Functions Team. You will function as the interface between our corporate user & customers and the Capability technical teams. Our internal corporate customers are from Germany as well as from many countries around the world. Our internal technical teams consist of both German and Hungarian colleagues.
Responsibilities:
- Receive small and large customer orders, clarify outstanding issues, obtain missing information, and create and submit internal orders for the technical teams involved.
- Coordinate direct communication between the customer and technical teams.
- Monitor internal order implementation and, in individual cases, initiate the invoicing of our services via the Finance team.
- Maintain regular contact with the contact persons of our international customers.
- Address and drive user/customer survey for capability network services.
Minimum 3 years of experience in the IT industry, ideally in Service Delivery Management
Excellent written and spoken English.
Strong communication and coordination skills in a multicultural environment.
Experience in stakeholder management (working with business owners, project managers, backlog maintenance).
Conflict resolution skills and ability to propose balanced solutions.
Technical understanding (basic networking knowledge is a plus, not a must).
Ability to communicate limitations clearly and professionally if a request cannot be implemented.
Preferred Qualifications:
- German language skills are a plus.
- Experience working in international teams or large enterprises.
- Customer-oriented mindset and proactive attitude.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Service Delivery/Demand Manager at Deutsche Telekom IT Solutions is
28th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Budapest, Hungary
] applicants. .
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