Contractor Service Desk Technician
TMS LLC is hiring a remote Contractor Service Desk Technician. The career level for this job opening is Experienced and is accepting Canada/USA based applicants remotely. Read complete job description before applying.
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TMS LLC
Job Title
Service Desk Technician
Posted
Career Level
Contractor
Career Level
Experienced
Locations Accepted
Canada/USA
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Job Details
Role: Service Desk Technician
Duration: Long Term
Location: Remote (Canada/USA)
How You'll Make An Impact:
- Provide high quality support by answering calls and tickets directed to the Global Service Desk
- Respond to and resolve requests within the specified time frame as logged in the ticketing system
- Work with co-workers to increase knowledge across the Global Service Desk team
- Develop own technical knowledge to improve ability to resolve requests
- Ensure users are kept sufficiently informed of progress throughout the lifetime of their calls through regular calls/emails
- Have a strong eye for detail and an ability to follow procedures
You May be a Good Fit if:
- Experience supporting Microsoft products such as Windows 11 and Office 365
- Experience with supporting laptops/MFD and video conferencing equipment
- At least 2 years’ experience in a fast-paced Service Desk environment
- Excellent communication skills, both verbal and written
What Would Make You Stand Out:
- Experience Mac IOS
- Experience supporting VIP users
- Experience with SCCM
FAQs
What is the last date for applying to the job?
The deadline to apply for Contractor Service Desk Technician at TMS LLC is
17th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Canada/USA
] applicants. .
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