Contractor ServiceNow Developer - Part Time

ServiceNow Developer - Part time

Responsibilities:

• Develop and customize ServiceNow applications and modules (e.g., ITSM, ITOM, ITAM, HRSC, IRM, CSM) to align with business requirements.
• Design, code, and implement ServiceNow solutions using scripting languages (e.g., JavaScript, Glide), workflows, and UI customizations.
• Build and maintain integrations between ServiceNow and external systems using APIs, web services, iPaaS (e.g., MuleSoft), MID servers, and ETL tools.
• Collaborate with business analysts and stakeholders to gather and translate requirements into technical solutions within the ServiceNow platform.
• Participate in system upgrades, testing, and deployment activities, ensuring solutions are scalable, secure, and maintainable.
• Provide technical support, troubleshoot issues, and work with ServiceNow support teams to resolve complex development-related challenges.
• Create and maintain technical documentation, including design specifications, development standards, and integration guides.
• Stay current with ServiceNow platform updates, new features, and industry best practices to enhance development processes.

Qualifications:

• Minimum of 5 years of experience as a ServiceNow Developer, with expertise in developing and customizing ServiceNow modules (e.g., ITSM, ITOM, ITAM, HRSC, IRM, CSM).
• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
• ServiceNow Certified Application Developer (CAD) certification required; additional certifications such as CIS (Certified Implementation Specialist) in one or more modules preferred.
• Strong proficiency in ServiceNow development tools, including scripting (JavaScript, Glide), ServiceNow APIs, Flow Designer, and UI Builder.
• Experience with ServiceNow integrations using REST, SOAP, MID servers, and third-party tools like MuleSoft or other iPaaS platforms.
• Solid understanding of ServiceNow platform architecture, data models, and module interconnectivity.
• Familiarity with ITIL processes and Agile development methodologies.
• Excellent problem-solving, communication, and collaboration skills to work effectively with cross-functional teams and stakeholders.

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