Full-Time Site Reliability Engineer

Role Description This role involves being part of a transformative team that shapes the way First American builds and delivers technology products for the real estate industry. We are looking for a Site Reliability Engineer who is passionate about building reliable, scalable, and observable systems. Support and enhance the reliability of in-house applications and systems across production and non-production environments. Design and implement resilient infrastructure and automate operational processes using IaC tools and pipelines. Improve observability by implementing monitoring, logging, alerting, and SLOs to detect and respond to issues proactively. Lead and participate in incident response, root cause analysis, and the creation of actionable postmortems. Collaborate with development, infrastructure, and support teams to drive reliability-focused architecture and tooling decisions. Identify and automate manual tasks using scripts, runbooks, and self-healing solutions to reduce operational overhead. Champion an engineering enablement model—empowering developers to own and operate what they build.

Qualifications Proven experience supporting and improving distributed software systems in production. Proficiency in scripting and automation (PowerShell, Python, Bash, Node.js, or similar). Strong understanding of observability practices and tools (ELK Stack, OTel, AWS CloudWatch, Azure Application Insights). Hands-on experience with one or more cloud platforms (AWS preferred, Azure/GCP acceptable). Solid knowledge of CI/CD pipeline automation (GitHub Actions, Azure DevOps). Experience with infrastructure as code (Terraform and Ansible). Familiarity with incident response practices, SLAs/SLIs/SLOs, and service ownership models. Excellent communication and collaboration skills with a mindset for continuous learning and improvement.

Requirements Pay Range: $82,925 - $110,525 Annually. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location. Benefits Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave. Employee stock purchase plan.

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