Full-Time Site Reliability Engineer
Appspace is hiring a remote Full-Time Site Reliability Engineer. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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About Appspace: At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work.
Your Role as a Site Reliability Engineer: Our Cloud Operations team seeks a Site Reliability Engineer who is passionate about problem-solving, automating, and maintaining Appspace’s Cloud Platform to support the needs of our Engineering and Customer Care teams. The ideal candidate will see manual work as an opportunity to exercise automation, will understand SRE best practices, and have experience automating infrastructure deployments and developing self-healing solutions to infrastructure issues. You will work closely with a global team of cloud, engineering, product, and service professionals to improve our platform’s resiliency and scalability, which directly improves our customers’ experience with Appspace.
A Day in the Life:
- Automating maintenance tasks for our Cloud Platform (strong Python and shell scripting skills required).
- Deploying new features and releases of our software into Kubernetes via Helm (strong Kubernetes and Helm experience required).
- Troubleshooting performance issues or errors.
- Actioning Request Tickets.
- Monitoring application performance, uptime, and cloud infrastructure.
- Leading, participating, or executing in incident management.
- Configuring, monitoring, researching, and evaluating workload performances on Google Cloud Platform and Microsoft Azure.
- Collaborating with Development and Quality Assurance teams.
- Documenting new or updating existing processes and procedures.
What You’ll Need:
- Strong background in Containers, Kubernetes, Helm, Linux, Python coding, and some experience with Windows Server OS and MacOS.
- Experience with Google Cloud Platform (highly desired, but AWS or Azure experience considered).
- Solid troubleshooting experience and the ability to reason through a process workflow to identify a fault.
- Experience with administering MySQL & MongoDB (preferred).
- Experience with message brokering systems like RabbitMQ (preferred).
- Flexibility for occasional “off-hour” meetings.
- Open to quarterly travel (up to 5%).
Nice to Haves:
- Experience with Build pipeline tools and the Atlassian suite.
- Experience with monitoring and alerting platforms.
- Experience with HashiCorp Terraform.
- Experience with IIS.
The Perks of Working for Appspace: Includes competitive salaries, medical, dental, vision coverage, disability coverage, employer-paid life insurance, mental health resources, 401(k) plan, parental leave, generous PTO, flexible work schedules, remote work opportunities, paid company holidays, Appspace Quiet Fridays, and a casual dress work environment.