Full-Time Site Reliability Engineer

Pavilion Payments enables gaming entertainment leaders to create amazing consumer experiences and maximize spend.

Our suite of payment solutions enables safe, secure, and trusted cash access at the cage, on the casino floor, or online.

About the Role

As Pavilion Pay's inaugural Site Reliability Engineer (SRE), you will build a resilient infrastructure ensuring high availability across our systems.

Key Responsibilities:

• Reliability and Incident Management: Establish and track reliability metrics (Latency, Traffic, Errors, Capacity). Develop and refine monitoring systems using Grafana.
• Platform Management and Service Objectives: Collaborate with IT leadership to define and maintain service level objectives (SLOs). Structure and optimize platform management.
• Automation, IaC, and CI/CD Pipelines: Develop and maintain Terraform configurations for scalable infrastructure deployment. Optimize CI/CD workflows using Azure DevOps.
• Network and Security Collaboration: Partner with network engineers to optimize F5 load balancers and Palo Alto Networks/Panorama. Collaborate with security teams to ensure network traffic and access patterns align with security best practices.

Requirements:

• Technical Skills: Proficiency with SUSE, AKS, Linux, Azure Cloud, Grafana, Rancher, Terraform, Azure DevOps pipelines.
• Monitoring Tools: Strong experience with Grafana and OpsGenie.
• Automation and Scripting: Proficiency in scripting (e.g., Bash, Python) and experience with TailScale.
• Problem-Solving Mindset: Experience in identifying and remediating performance and security issues.

First 90 Days:

• Understand Pavilion Pay's products and their interdependencies.
• Develop monitoring structures.
• Learn network architecture and monitoring systems.
• Gain familiarity with platform elements.

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