Full-Time Site Reliability Engineer

Procurement Sciences AI (PSci.AI) is at the forefront of generative artificial intelligence, transforming the government contracting sector. As a venture-backed B2B SaaS company, we are dedicated to revolutionizing federal, state, and local business development with disruptive AI capabilities.

Job Title: Site Reliability Engineer (SRE)

Location: Washington, DC metro area; Salt Lake City, UT; or Remote

Job Description

• Identify and resolve system and application issues through in-depth root cause analysis.
• Design, develop, and implement comprehensive automated testing.
• Build and maintain robust observability and monitoring solutions.
• Define and monitor service level indicators (SLIs), service level objectives (SLOs), and service level agreements (SLAs).
• Collaborate with developers and operations staff to enhance system reliability.
• Develop and continuously improve monitoring and alerting systems.
• Lead and implement best practices for incident management, disaster recovery, and business continuity.
• Manage high-impact incident response, facilitate post-mortem analyses, and drive remediation.
• Plan for capacity upgrades and scaling.
• Automate operational tasks and infrastructure management using Infrastructure as Code (IaC) tools.
• Ensure all systems and processes comply with security, privacy, and regulatory requirements.
• Continually assess and drive improvements in system architecture.

Technical Requirements

• Proficient in Kubernetes, Helm, and troubleshooting in secure and regulated environments.
• Deep experience with observability and monitoring tools.
• Hands-on expertise with major public cloud providers: Azure, Azure Gov, AWS, AWS GovCloud, and Google Cloud Platform (GCP).
• Strong grasp of microservices architecture, cloud-native technologies, Postgres, and AI/ML systems.
• Expertise in automated testing frameworks and practices.
• Proficiency in tracking and analyzing reliability metrics (SLIs, SLAs, SLOs).
• Strong programming skills in TypeScript and Python.
• Solid scripting abilities in Bash, PowerShell, or similar languages.
• Demonstrated experience with Infrastructure as Code (IaC) tools.
• Awareness of core networking principles and advanced troubleshooting skills.
• Effective communicator.

Preferred Qualifications

• Experience in the GovCon sector and/or holding a security clearance.
• Familiarity with GitOps principles and tools; experience with FluxCD is a plus.
• Proven experience in designing, building, and maintaining CI/CD pipelines.
• Experience managing reliability in multi-cloud or hybrid cloud environments.
• Knowledge of security and compliance standards.
• Previous success operating in dynamic, high-growth SaaS companies.
• Demonstrated expertise in operationalizing new development workloads.

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