Full-Time Site Reliability Engineer

Are you looking to make meaningful changes at the fastest-growing tech company in Japan? For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact? To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology. For a place where things are not just fast – but they happen now? We are Zeals – “Designing conversations. Driving conversions.”

Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps.

Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.

Ensuring our entire system and infrastructure are both functional and thoroughly available.

Designing infrastructure that can scale in tandem with our growing business needs.

Continuously improving CI/CD pipelines.

Promoting best practices and engineering excellence.

Works closely with IaC whilst managing multiple environments it possesses.

Vigilantly and attentively towards our security.

Monitor existing system, serving as a first responder to any potential incident.

What You’ll Need:

• 2+ years of experience working with either AWS or GCP
• 2+ years of experience with monitoring systems, we use Grafana
• At least a year of experience working with Kubernetes
• At least a year of experience with CI/CD pipelines, we use Github Actions, Helm and Argo CD
• At least a year of programming in any language, we use Go, Bash, and Python
• Currently eligible to work in Japan
• Business-level English

What Makes You Stand Out:

• Infrastructure as code, especially Terraform
• Experience developing Kubernetes operators
• Basic Japanese language skills
• MongoDB monitoring and querying

Salary Range : competitive (performance review every 6 months)

Performance review: twice a year

Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break

Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team

Flexible working: Highly flexible, remote-first international organization

For Japanese residence: Work from anywhere, interim work from overseas, full flex time

Housing allowance (within 1.5KM away from office)

Club activity allowance

Team Building allowance

Lunch allowance

Zeals Bar (bi-monthly free flow beer party)

What is the last date for applying to the job?

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