Full-Time Site Reliability Engineer I

Site Reliability Engineers are members of our Site Reliability Operations team.

Site Reliability Engineers design, implement, and monitor tooling, systems, and infrastructure that support our customer-facing SaaS applications spanning several virtual and cloud environments, worldwide.

Site Reliability Engineers also ensure success in areas including incident management, successful deployment of application code, and data integrity.

Essential Functions and Responsibilities:

• Monitor and investigate issues in cloud environments
• Operate and maintain monitoring systems and frameworks in multiple environments
• Deploy code in multiple environments
• Assist with writing/modifying new/existing scripts and infrastructure code
• Enhance and support automated CI/CD pipelines
• Infrastructure capacity planning
• Troubleshoot and communicate during production outages and performance events
• Provide off-hours and emergency support through on-call rotation
• Contribute to disaster recovery exercises

Experience: 1-2 years of DevOps, Site Reliability, Operations, or Software Development experience

Experience with or well-rounded knowledge of key cloud best practices, tools, techniques, and frameworks.

Experience working with programming/scripting languages, infrastructure as code, deployment, and monitoring tools and methodologies.

A sound understanding of application monitoring and troubleshooting

Ability to perform code deployments in multiple environments with a variety of tools.

Basic knowledge of infrastructure as code principles.

Experience with AWS - Amazon Web Services.

Bonus:

• AWS certifications
• Experience with Jenkins
• New Relic
• Python
• GitHub Actions
• FinOps

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