Full-Time Site Reliability Engineering Manager

Shippo is hiring a remote Full-Time Site Reliability Engineering Manager. The career level for this job opening is Manager and is accepting USA based applicants remotely. Read complete job description before applying.

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Shippo

Job Title

Site Reliability Engineering Manager

Posted

Career Level

Full-Time

Career Level

Manager

Locations Accepted

USA

Salary

YEAR $192000 - $261000

Job Details

As the SRE Manager at Shippo, you will lead a team of engineers responsible for building platforms, tooling, and infrastructure. You will establish frameworks for observability, deployment automation, and infrastructure management. You will maintain a strong support oriented team while building automation and enabling engineering productivity and operational excellence.

Responsibilities:
  • Lead and develop a team of platform-focused SRE engineers.
  • Build and maintain internal platforms and tooling.
  • Manage observability platforms (metrics, logs, traces, dashboards).
  • Own the infrastructure and Kubernetes platform.
  • Establish frameworks and tooling for SLO/SLI definition.
  • Design and maintain CI/CD pipelines, deployment automation, and release tooling.
  • Build infrastructure-as-code foundations and self-service capabilities.
  • Create automation to eliminate toil and prevent infrastructure problems.
  • Drive infrastructure cost optimization initiatives.
  • Participate in leadership rotation for Sev1 incidents.
  • Manage the SRE team’s on-call rotation.
  • Design, implement, and test disaster recovery capabilities.
  • Partner with Engineering Managers and TPMs.
  • Establish platform SLOs for infrastructure reliability.
Requirements:
  • 3+ years of hands-on engineering management experience.
  • 9+ years as a software or systems engineer.
  • BS or MS degree in Computer Science or equivalent experience.
  • Expert-level experience designing and operating platforms.
  • Strong operational experience with Kubernetes in production environments.
  • Deep expertise with at least one public cloud provider (AWS, GCP).
  • Experience building or maintaining CI/CD systems and deployment automation.
  • Strong background in infrastructure-as-code tools and patterns (Terraform, Pulumi).
  • Experience designing and implementing observability platforms (Prometheus, Grafana).
  • Proficiency in at least one programming language for tooling and automation (Python, Go).
  • Experience establishing reliability frameworks (SLO/SLI/error budgets).
  • Understanding of developer experience.
  • Track record of designing disaster recovery solutions.
  • Exceptional verbal, written, and interpersonal communication skills.
  • Deep understanding of enabling product team success through platform capabilities.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Site Reliability Engineering Manager at Shippo is 24th of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

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