Contractor Social Media & Reputation Analyst (Contract)

• As our contractual Social Media & Reputation Analyst, you'll be the voice of our brand across TikTok, Instagram, and Pinterest, creating content, engaging with communities in real time, and assisting with reputation management.
• You’ll learn from our SMRM lead while crafting Canva visuals, spotting trends, and responding to reviews.
• Perfect if you have social media management experience, enjoy hands-on creation, and can support during busy periods.
• This is a 6-month contract with remote flexibility based in Metro Manila, with potential to extend.

What you'll be doing:

• Assists in monitoring the brand’s social media channels (Facebook, Instagram, Twitter, Pinterest, TikTok) and campaigns.
• Creates copy and assets for the social media calendar.
• Monitors social media & influencer campaigns and flags issues that may come up.
• Engages with audience and community members via comments and direct messages.
• Assists in the brand and products’ online reputation.
• Moderates and solicits reviews on sites such as Trustpilot and Power Reviews.
• Updates Customer Review file for cross-functional teams.
• Assists Influencer Marketing initiatives and activities.
• Monitors on-going campaigns and flags issues that may come up.
• Replies to unsolicited influencers.
• Conducts initial outreach to influencers.
• Updates trackers and analytics data on social platforms.
• Monitors and keeps up with marketing and competitor trends, topics, articles, and news to be shared as learnings within the team or to the brand’s social communities.
• Helps in managing all our SM channels and review sites.
• Documents processes, strategies, and campaigns for internal and external reference.
• Delivers high-quality results on projects of low complexity; output meets and/or exceeds established timelines
• Assists in the development and management of email marketing initiatives.
• Helps manage and execute email campaigns.
• Update creative briefs for asset requests and monitor JIRA tickets.
• Conducts email proofing to check all email campaigns and flows are precise and flawless prior to deployment.
• Assists in performance tracking and reporting for stakeholders on a weekly basis.
• Assists in launching email campaigns and influencer vetting

What you bring to the table:

• Bachelor’s Degree in Marketing or any related fields.
• Minimum of one (1) year of relevant experience in Engagement Marketing channels such as Social Media, Content, Influencer, or Email List.
• Proficient in MS Office – Outlook, Word, Excel, PowerPoint.
• Experience in Marketing is not required but is definitely a plus.

Our must-haves:

• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 50MBPS.
• Must have a back-up internet connection of the same speed if the primary connection becomes spotty.

What is the last date for applying to the job?

Which countries are accepted for this remote job?