Full-Time Software Engineering Manager

Join our remote team as a Software Engineering Manager and take a lead role in evolving Xplor’s U.S.-based billing, qualifying, and settlement platform, Horizon. You’ll guide a talented C# engineering team as we deliver new features, maintain reliability, and drive one of our most important initiatives: transitioning both our domestic and international payment platforms into a single, unified global system.

Much of your initial work will involve leading improvements and feature delivery on a legacy platform while guiding its modernization over time.

Core Responsibilities:

• Technical Lead development on the Horizon platform while contributing to the transition of our domestic and international payment platforms into a single, unified global system.
• Guide your team in delivering clean, testable, and well-documented code that follows standards and best practices.
• Oversee code reviews, refactoring, unit testing, and performance optimization.
• Contribute to diagnosing and troubleshooting production issues.
• Maintain high-quality technical documentation for your team’s services.
• Collaborate with Product and Design to estimate, plan, and deliver new features.
• Participate in production support when needed.

People Leadership:

• Manage a distributed team of 3-4 software engineers and 2 QA engineers based in the U.S. and Canada.
• Provide clear goals, conduct performance reviews, and offer coaching and mentorship to help your team grow.
• Foster a collaborative, supportive environment where engineers have ownership and influence over their work.
• Manage the team’s on-call rotation to ensure fairness, effectiveness, and sustainability.
• Advocate for flexible working arrangements to support work-life balance while accommodating occasional meetings outside of standard business hours.

Collaboration:

• Work with a broad range of teams across Xplor - from product and engineering to operations and support - to deliver a global, full-stack payment processing platform.
• Align technical decisions with architectural direction from senior technical leaders.
• Influence engineering best practices, scalability, and operational excellence across the organization.

Required:

• Proven experience leading and developing high-performing software engineering teams.
• Senior/Lead-level technical background in C#, with the ability to contribute to design discussions and guide technical direction.
• Comfortable working in and improving legacy systems, with a mindset geared toward modernization and long-term platform evolution.
• Demonstrated ability to balance hands-on technical work with people leadership responsibilities.
• Experience delivering software in an Agile environment.
• Strong skills in scalability, performance tuning, security, and maintainability.
• Experience with distributed, event-driven architectures.
• Exceptional written and asynchronous communication skills.
• A collaborative mindset.

Nice to Have:

• Experience with major payment schemes (credit cards, ACH/bank transfer) and/or point-of-sale technology.
• Familiarity with Microsoft Azure and cloud-based architectures.
• Previous experience leading teams through large-scale platform transitions or system integrations.
• Exposure to modern software architectures and technologies.

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