Full-Time Solution Architect

You will:

• Act as a “thought leader” for our customers. Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements
• Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology and reusable assets
• Provide executive level Business Consulting and Pre-Sales support
• Work hand-in-hand with our Sales team on consulting and pre-sales activities
• Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture and IT operating model
• Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale
• Acquire and maintain all applicable DocuSign Certifications
• Travel up to 25% for customer projects and company events
• Be a NeuraFlash evangelist in the Docusign Community, and help us cultivate a company culture of success (company and personal) and fun

REQUIREMENTS

• 8+ implementations experience of Ironclad or DocuSign
• Prior experience as a Solution Architect with Ironclad or DocuSign 
• 5+ years of experience selling and delivering business solutions on the Ironclad or DocuSign platforms; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across CLM solutions
• 3+ DocuSign and/or Ironclad certifications
• Experience in all phases of services delivery, software development, and testing life cycles
• Expert at project delivery, including all aspects of program management and the SDLC
• Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
• Experience with building out project and program teams and organizing programs for success
• Demonstrated track record of writing SOWs, reviewing proposals with clients and negotiating contracts
• Expert business operations experience (e.g., invoicing, SOW, margins, utilization)
• Background or relevant education in Operations, Legal, and Contracting

PREFERRED SKILLS

• Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
• Passion for building software solutions with state-of-the-art technology
• Eager to embrace challenging situations and enjoys solving complex problems
• Excellent mentoring and leadership skills
• Proven ability to work cross-functionally