Full-Time Solution Development Manager

• Partner with Sales and Account Management to identify, scope, and sell services opportunities.
• Build and maintain strong client relationships as a trusted advisor.
• Translate customer business needs into technical deliverables, proposals, and SOWs.
• Contributes to the service sales quota and overall business growth.

• Coordinate resources to scope opportunities, secure approvals/funding, and develop project documentation.
• Ensure smooth transitions from Sales to Services Delivery, participating in status meetings through project closure.
• Support solution areas including implementation, engineering, education/training, and consulting.
• Provide customer feedback to influence future service offerings and product alignment.
• Developing client roadmaps for ongoing projects.

• Serve as a subject matter expert in solution development, guiding both customers and internal teams on best practices.
• Contribute to continuous improvement of solution development processes, templates, and methodologies.
• Collaborate with Marketing and Sales on service messaging, case studies, and thought leadership.
• Mentor colleagues to strengthen solution development capabilities across the organization.
• Conduct Windchill technical assessments in partnership with sales teams and clients to align solutions with business needs.

• Bachelor’s or Master’s degree in Business, IT, or Engineering (or equivalent experience).
• 2+ years in services sales or 5+ years in IT, engineering, or related environments.
• Must have prior experience with PTC products (Windchill, Creo).

• Strong communication, presentation, and relationship-building skills.
• Excellent problem-solving, organizational, and prioritization abilities.
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Financial acumen with ability to estimate project costs.
• Experience with contract negotiation and risk management in services engagements.

• Familiarity with Product Lifecycle Management (PLM) tools and engineering processes.
• Working knowledge of IT environments, including infrastructure, security, and system compatibility.
• Project management certification (PMP, PMI-ACP, or similar) a plus.
• Background in pre-sales, solution architecture, or consulting strongly preferred.

• Customer Focus – Builds trust and credibility by understanding client needs and delivering solutions that create value.
• Solution Mindset – Balances business, technical, and financial factors to craft practical, innovative solutions.
• Collaboration – Works seamlessly across Sales, Services, and Delivery teams to achieve shared goals.
• Adaptability – Thrives in a fast-paced, evolving environment with shifting priorities and client needs.
• Execution Excellence – Consistently meets deadlines, manages details, and drives opportunities to successful outcomes.

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