Full-Time Solutions Architect

We are currently looking for a Solutions Architect to join our growing team! You will report directly to our Director of E&W Sales Engineering. You will play a crucial role in bridging the gap between sales engineering & our customers, responsible for providing deeply insightful pre-sales assistance & technical acumen.

As a Solutions Architect your duties include:

• Technical SME responsibility for leading complex Voice+ pre-sales engagement
• Serving as an overlay in customer presentations & discovery, providing exemplary pre-sales technical expertise
• Providing technical support during the sales process, including answering technical questions & developing proposals with sales engineering
• Providing training sessions to Sales Engineering
• Remaining up to date on product developments, industry trends & competitor offerings
• Consultatively approaching customers to understand business challenges, clearly articulating Brightspeed’s voice solutions & offerings 

WHAT IT TAKES TO CATCH OUR EYE:

• 8+ years of telecommunications experience supporting technical projects
• A proven leader who has demonstrated an ability to drive technical projects
• Enterprise telecommunications experience – supporting multiple customer segments
• Strong knowledge of telecommunications technologies & design principles
• Strong presentation skills
• Ability to effectively work cross-functionally while managing multiple large projects
• Strategic & analytical skills capable of developing & leading a team
• Customer-oriented with a strong track record of establishing trusted relationships

BONUS POINTS FOR:

• Experience programing & configuring Ring Central service
• Program management of voice conversions
• Ring Central certified provisioner