Full-Time Solutions Delivery Specialist

Collaborate with Solution Sales Specialists: Understand proposals and implementation requirements.

Detail and Plan Solutions: Develop comprehensive plans for seamless solution delivery, including transition and implementation plans. Host project kick-off meetings to establish project teams, scope, goals, and timelines.

Manage regular project team meetings, ensuring project activities stay on track using appropriate project management tools. Communicate progress updates to key stakeholders, including clients, branch managers, and technical sales specialists.

Oversee the execution of project compliance-related activities, identifying and mitigating potential roadblocks.

Project Commissioning and Acceptance: Organise project commissioning and ensure customer satisfaction, handing over completed projects to Solution Sales Specialists.

Continuous Improvement: Lead reviews of completed projects, capturing and actioning learning points to drive improvement.

Screen and Assess External Partners: Work with the Electronic Security team to select partners for installation and maintenance. Manage Partners End-to-End: From contractual arrangements to on-site work, ensure service level agreements are formalised with internal and external partners.

Ensure customer success and satisfaction within the solution business. Meet KPIs and SLAs for clients and sales. Undertake any other duties as directed by the Solution Delivery Manager.

Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company.

Essential

• 5 years of experience in managing and delivering projects in Electronic Security.
• Project Management qualifications.
• Experience in technology-oriented roles and managing project margins.
• Commercial business experience for dealing with external partners.
• Strong team player with a collaborative mindset.
• High work capacity and a hands-on approach.
• Excellent communicator, comfortable presenting to diverse stakeholders.
• Supportive, no-blame culture, focusing on collective success.

Must have the right to work in the UK. Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.

The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.

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