Full-Time Sr. Manager, PMO

THE POSITION:We are seeking a detail-oriented and proactive Senior Project Manager to lead cross-functional projects from initiation through delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop comprehensive project plans, timelines, resource allocation, and risk management strategies.
• Coordinate internal resources and third-party vendors for flawless project execution.
• Lead project meetings, track progress, and communicate clearly with stakeholders throughout the project lifecycle.
• Identify and mitigate project risks and issues proactively.
• Monitor and control project performance using appropriate tools and techniques (e.g., KPIs, status reports).
• Ensure projects meet quality standards and regulatory compliance requirements.
• Manage changes to the project scope, schedule, and costs using appropriate verification techniques.
• Drive continuous improvement by documenting lessons learned and best practices.
• Devising and implementing best practices for project delivery via existing tools such as JIRA, confluence etc.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field
• 5–7 years of proven experience managing projects in Patient Services Hub or specialty pharmacy Industry
• Solid understanding of project management methodologies (e.g., Agile, Waterfall, or hybrid)
• Proficiency in project management tools (e.g., MS Project, JIRA, Smartsheet, or similar)
• Excellent communication, leadership, and interpersonal skills
• Strong analytical and problem-solving capabilities
• Ability to manage multiple projects simultaneously and adapt to changing priorities

PREFERRED QUALIFICATIONS:Prior experience working with CRM applications such as Microsoft dynamics 365, Salesforce is preferred

OUR CULTURAL BELIEFS:

• Patient Minded
• Client Delight
• Take Action
• Grow Talent
• Win Together
• Communication Matters
• Embrace Diversity
• Always Innovate

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