Full-Time Sr. Manager, Program Management

As the Sr. Program Manager, you will play a critical role in executing and operationalizing high impact strategic initiatives, driving the planning and coordination of daily activities with cross-functional stakeholders across the organization. You will report to the EVP, Data Office, Ops, and Governance.

Responsibilities include:

• Oversee multiple high-priority, cross-functional innovation projects across Client Operations, Data Office, Product, Engineering, Legal, Sales, and Marketing teams.
• Lead projects with client-facing responsibilities.
• Manage program-level execution of work with multiple delivery teams.
• Define roadmaps and program interdependencies.
• Champion and manage new initiatives to completion, streamlining operational processes and maximizing system resources.
• Resolve complex problems with implications beyond your area.
• Lead Jr. Program Managers (if needed) to drive program deadlines and market deliveries.
• Perform business process redesign, change management, and future state roadmaps.
• Resolve communication challenges and develop relationships with stakeholders at all levels.

Qualifications:

• 10+ years of Program Management experience
• Bachelor's degree; MBA or MIS preferred
• Experience with executive reporting and facilitating steering committee meetings
• Big Four Consulting experience
• Experience with cross-functional stakeholders and teams
• Experience in large-scale technology modernization and cloud platform management
• Understanding of integrations, APIs, transactional systems, and architecture
• Understanding of legacy applications and mainframe modernization
• Experience with financial services and credit industry

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