Full-Time Sr. Manager, Strategic Operations
ServiceNow is hiring a remote Full-Time Sr. Manager, Strategic Operations. The career level for this job opening is Senior Manager and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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Sr. Manager, Strategic Operations & Enablement will play a critical role in driving the success of the Finance and Corporate Strategy organizations.
Partners closely with senior leadership, HR, and various business functions to ensure strategic goals are met, programs are effectively implemented, and key initiatives are successfully adopted.
Ideal candidate will be a strategic thinker with excellent project management skills and a deep understanding of cross-functional collaboration, communications, and organizational health management.
Dynamic, high-impact role offering the opportunity to work closely with senior leadership and drive meaningful change.
- Drive the priorities planning and reporting process to track key organizational initiatives.
- Partner with HR to facilitate action planning for Employee Voice Surveys (EVS), driving insights and follow-through on key initiatives.
- Lead the One Finance Culture strategy to cultivate a unified, inclusive community.
- Manage the COS (Chief of Staff) and Business Operations community, driving cross-functional collaboration.
- Spearhead change management efforts for new processes, programs, and initiatives.
- Collaborate with the Communications team to plan and execute Town Halls, AMAs.
- Partner with HR and the Sr. Manager, Strategic Enablement to support Senior Director+ leadership events.
- Drive the adoption of key enterprise programs.
To be successful:
- Proven experience in strategic operations, project management, or leadership enablement, in a cross-functional environment.
- Strong understanding of change management principles, program adoption, and measurement.
- Outstanding communication and collaboration skills.
- Proficient in tools and platforms for planning, reporting, and managing strategic priorities.
- Exceptional organizational ability.
- Commitment to working collaboratively.
- Natural curiosity and willingness to ask the right questions.
- Self-starter mentality.
What we’re seeking:
- 8-10+ years in a role focused on operations, employee engagement, leadership reporting, culture amplification.
- Work independently or with the team to proactively identify and build solutions.
- Meticulous attention to detail.
- Results-oriented with a track record of delivering enablement programs.
- Ability to travel 10-15% of the time.
Compensation: $162,600 - $284,600, plus equity, variable/incentive compensation and benefits.