Full-Time Sr. Staff Data Scientist
ServiceNow is hiring a remote Full-Time Sr. Staff Data Scientist. The career level for this job opening is Experienced and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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We are seeking a motivated Data Scientist to solve complex problems and influence product decisions through data-driven insights.
You will join a hybrid UX Research team.
Responsibilities:
- Identify and investigate customer challenges across product areas.
- Prioritize and execute data and metrics projects to enhance user experience.
- Collaborate with cross-functional teams using data to drive decisions and optimize processes.
- Create data visualizations and dashboards (e.g., Tableau, Matplotlib).
- Advance modeling of existing product capabilities (noise reduction, anomaly detection, root cause analysis).
- Explore and analyze data to generate hypotheses.
- Present findings to stakeholders.
- Provide leadership and direction for large-scale efforts.
- Champion data analytics and telemetry.
Basic Qualifications:
- Bachelor's degree or higher in relevant field.
- 6+ years of experience in data science or analytics.
- Experience deploying code into production.
- Proficiency in data visualization tools (e.g., Tableau), SQL, and statistical analysis.
- Strong data engineering skills (data processing, cleaning, integration).
- Expertise in analyzing large datasets and conducting A/B testing.
- Proven ability to develop statistical models.
- Strong business acumen and collaboration skills.
- Excellent communication skills.
- Willingness to learn UX culture.
Preferred Qualifications:
- Experience collaborating with UX Research.
- Expertise in descriptive, inferential, and multivariate statistics.
- Background in advanced statistical modeling or machine learning.
- Strong understanding of AI and Generative AI applications.
Compensation:
$192,700 - $337,300 base pay + equity (when applicable) + variable/incentive compensation + benefits.