Full-Time Staff Design Program Manager
ServiceNow is hiring a remote Full-Time Staff Design Program Manager. The career level for this job opening is Manager and is accepting Bangalore, India based applicants remotely. Read complete job description before applying.
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Team & Role At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. We are Design advocates who are responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. Design Program Managers are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion and creating efficiencies in the design process.Learn more about our team here
What you get to do in this role:
- You’ll identify problems others missed, make reasoned decisions with imperfect or ambiguous information, and be proactive in identifying the best path forward
- Advocate and champion design thinking and methodologies throughout the product development lifecycle.
- Work on new, complex, high-priority initiatives while remaining flexible and meeting tight deadlines
- Apply your breadth of experience to model, prototype, and iterate on our existing solutions
Preferred Qualifications:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 10+ years of project/program management experience in mid/large size companies, ideally on a design team
- Leads (or significantly contributes to) large, cross-functional initiatives – and creates successful outcomes
- Acts as a change ambassador by promoting and communicating new ideas to propel innovative and scalable solutions across our organization.
- Communicates with candor and empathy while sharing learnings from individual and team experiences to drive continual improvement for self and others
- Experience working on and managing large projects or programs with cross-functional teams.
- Deliver solutions and strategies while mitigating or removing obstacles.
- Experience utilizing software to keep projects organized, track metrics, and report on progress.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!