Full-Time Staff Network Reliability Engineer

A new paradigm of computingMagic Leap is a pioneer in spatial computing, developing groundbreaking augmented reality technology that seamlessly blends digital content with the real world. As the creator of the next computing platform, our mixed reality devices unlock new possibilities for how people interact with and experience their surroundings. Magic Leap could be your place if you want to be part of a united team where everyone is empowered and trusted to make an impact. At Magic Leap, you can explore innovative solutions and use your talents to solve real-world problems. Working alongside industry experts, you can grow your skills and amplify human potential at the intersection of the physical and digital worlds. We know that successful change and progress accelerate diverse perspectives. As we shape our future, everyone's voice matters. Together, we can reimagine the world of work and, with our bold partners, make the impossible possible.

• Design and implement automated solutions to enhance system reliability and service stability through process optimization and re-engineering
• Deploy and maintain hybrid infrastructure across physical and cloud environments, ensuring optimal delivery of compute, storage, and network resources
• Establish and monitor Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to maintain production service health and performance standards
• Create and maintain deployment tools and platforms that enable engineering teams to efficiently release services to production
• Collaborate with development teams to implement operational best practices, enabling service ownership and reducing operational overhead
• Mentor colleagues through technical guidance, knowledge sharing, and professional development support
• Stay current with emerging technologies and industry best practices through continuous learning, professional development, and community engagement

• 8+ years of hands-on experience in network automation engineering with a proven track record of delivering production solutions
• Passion for automation and solving complex technical challenges
• Advanced proficiency in scripting languages (Python, Go, Bash) and automation tools including Ansible, Terraform, Git Actions, Jenkins, and CI/CD pipelines
• Production experience with enterprise network hardware from Juniper, Palo Alto, Cisco, and Mist including both wired and wireless L2/L3 equipment
• Comprehensive understanding of networking protocols including BGP, ISIS, MC-LAG, TCP/UDP, DHCP, DNS, and experience with both IPv4 and IPv6 implementations
• Demonstrated experience with cloud platforms (AWS, GCP) and their automation services
• Working knowledge of LAN technologies (VLANs, 802.1Q, 802.3ad) and optical networking (DWDM, SFP variants, fiber optics)
• Experience implementing integrated RADIUS authentication across network access systems including Global Protect VPN, ZTP, wireless controllers, and 802.1X switch port access
• Proficiency with network management tools including Panorama
• Excellent communication skills and ability to collaborate effectively across teams
• Demonstrated ability to remain calm under pressure and lead incident response efforts
• Comfort with iterative development practices including frequent testing and deployment cycles

• Familiarity with Cloudflare DNS management and traffic routing configurations
• JQL experience for advanced Jira searches and dashboard creation
• Experience working with containers (Docker, Kubernetes, ECS, etc.)

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