Full-Time Staff Technical Program Manager

We are seeking a senior-level Technical Program Manager to drive the execution of complex, cross-functional initiatives. This role demands a strategic thinker with a builder's mindset who thrives in ambiguity, brings structure to chaos, and fosters alignment across teams.

Key Responsibilities:

1. Lead complex, cross-functional programs from inception to launch across engineering, product, compliance, and business teams.
2. Drive change management to ensure team alignment and adoption of new processes, tools, and programs through effective communication and stakeholder engagement.
3. Act as a force multiplier by identifying friction points, aligning stakeholders, and creating repeatable frameworks to improve execution and delivery velocity.
4. Apply agile and scrum methodologies effectively, tailoring practices to fit program context and driving team accountability.
5. Understand architectural impacts of cross-team work and navigate technical tradeoffs with engineering and product partners.
6. Develop and manage comprehensive program plans, roadmaps, and status updates.
7. Partner with engineering leadership and product teams to translate business needs into executable plans, balancing scope, speed, and quality.
8. Anticipate risks, manage dependencies, and escalate critical issues.
9. Influence decision-making and drive alignment across senior stakeholders without formal authority.
10. Contribute to the evolution of TPM best practices.

Qualifications:

• 10+ years of experience managing complex technical programs, ideally in a high-growth or regulated environment.
• Proven track record of delivering cross-functional programs on time with measurable impact.
• Hands-on experience with Jira and other Agile tools.
• Strong change management experience guiding teams through ambiguity and shifting priorities.
• Ability to translate between technical and non-technical stakeholders.
• Fluency in technical conversations, challenging assumptions, and scoping solutions with engineering and product.
• Deep understanding of agile, scrum, and lean methodologies; comfortable coaching teams and adapting practices.
• Excellent communication and stakeholder management skills, especially with senior leaders.
• Ability to operate independently, manage ambiguity, and take ownership.
• Experience in payments, fintech, or regulated industries is a plus.

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