Full-Time Supervisor, Field Operations Support
Brightspeed is hiring a remote Full-Time Supervisor, Field Operations Support. The career level for this job opening is Experienced and is accepting Charlotte, NC based applicants remotely. Read complete job description before applying.
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Brightspeed
Job Title
Supervisor, Field Operations Support
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Charlotte, NC
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Job Details
Brightspeed is seeking a Supervisor, Field Operations Support.Your Responsibilities Will Include:
- Handling the daily management and supervision of 15-20 call center employees
- Handling escalations from internal departments
- Building partner relationships with field support
- Maintaining production levels by setting goals and coaching
- Seeking to continually improve work methods
- Creating a positive work environment
- Strong leadership, team building, customer service, analytical, problem solving, conflict resolution and interpersonal skills
- Strong Communication Skills (Oral and Written)
- Self-empowered and able to act quickly to make critical business decisions
- Proficiency with MS Excel, PowerPoint, PowerBi
- The ability and desire to quickly understand new technologies/systems
- Previous Martens and/or Ensemble/eShop experience
- Previous programming and/or facility assignment experience
- Knowledge of outside plant and/or field technician processes
- Team building experience
- Self-starter that acts beyond specific job responsibilities
- Able to work under pressure to meet goals and deadlines
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Supervisor, Field Operations Support at Brightspeed is
3rd of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Charlotte, NC
] applicants. .
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