Full-Time Supervisor, Field Operations Support
Brightspeed is hiring a remote Full-Time Supervisor, Field Operations Support. The career level for this job opening is Experienced and is accepting Charlotte, NC based applicants remotely. Read complete job description before applying.
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Brightspeed
Job Title
Supervisor, Field Operations Support
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Charlotte, NC
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Job Details
Brightspeed is seeking a Supervisor, Field Operations Support to manage a team of technical call center employees responsible for field technician programming, facility assignment, and service order support. The Supervisor coaches/manages the work functions/processes performed by the employees.
Your Responsibilities Will Include:
- Handling the daily management and supervision of 15-20 call center employees
- Handling escalations from internal departments
- Building partner relationships with field support to promote a positive experience for our customers
- Maintaining production levels by setting goals for team members and actively coaching towards meeting those goals
- Providing coaching and counseling via group meetings and individual employee counseling
- Seeking to continually improve work methods and results individually and for the team
- Creating a positive work environment
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Supervisor, Field Operations Support at Brightspeed is
4th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Charlotte, NC
] applicants. .
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