Full-Time Team Lead, Demand Integrations

Cint is seeking a Team Lead for our EMEA & APAC Demand Integrations Team. Reporting to the global lead, this role involves supporting high-profile customers, coordinating with internal stakeholders, and leading a specialized team of integration consultants.

Responsibilities:

• Support EMEA/APAC customers with API integrations.
• Ensure the health and growth of customer integrations.
• Collaborate with Customer Success, Account Management, and R&D teams.
• Serve as the go-to person for internal stakeholders for queries and escalations.
• Build relationships with customers to drive integration health and growth.
• Provide technical guidance to customers during integration phases.
• Investigate and resolve customer issues.
• Manage internal changes and support the team and customers.
• Develop internal documentation and recommend API improvements.

Requirements:

• Experience in mentoring/team management.
• Experience onboarding customers to tech solutions.
• Technical experience with REST APIs and platform-to-platform integrations.
• Strong communication and analytical skills.
• Proficiency in Postman/Bruno, Git/GitHub, Linux, and basic coding knowledge.

Bonus Points:

• Bachelor’s degree in a related field.
• Familiarity with API frameworks and programming languages (Python, JavaScript/Node.js, Go).
• Awareness of modern software development methodologies.

Values:

• Collaboration, Innovation, Accountability, Caring, and Diversity.

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