Full-Time Technical Account Manager (Growth & Adoption)
Mirantis is hiring a remote Full-Time Technical Account Manager (Growth & Adoption). The career level for this job opening is Experienced and is accepting Warsaw, Poland based applicants remotely. Read complete job description before applying.
Mirantis
Job Title
Technical Account Manager (Growth & Adoption)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Warsaw, Poland
Share
Job Details
We are seeking a technically strong, customer-facing Technical Account Manager (TAM) to drive platform adoption, workload expansion, and customer success across Mirantis’ hybrid-cloud solutions. This role is ideal for someone who has successfully grown adoption and technical footprint within an existing book of customers, combining technical depth with customer relationship management and strategic influence. You will act as a trusted advisor and advocate, helping customers maximize value from Mirantis technologies.
Key Responsibilities
- Serve as the primary technical contact and advocate for assigned enterprise customers, ensuring operational excellence and strategic alignment.
- Drive customer growth and adoption by identifying and enabling new workloads, integrations, and use cases within the customer’s environment.
- Proactively manage a book of assigned customers, tracking engagement, adoption trends, and expansion opportunities.
- Analyze customer solutions holistically, identify technical or process gaps that hinder adoption or efficiency, and drive utilization growth through consultative engagement and actionable guidance.
- Conduct regular on-site and virtual customer engagements, including architecture reviews, enablement sessions, and roadmap discussions (travel up to 25% required).
- Partner with customer DevOps and application teams to map workloads effectively across Kubernetes, OpenStack, and virtualization platforms.
- Lead technical enablement and lifecycle management, ensuring environments are secure, current, and optimized for performance.
- Collaborate with Mirantis Product and Engineering teams to bring customer feedback into the product lifecycle and influence roadmap decisions.
- Develop and maintain customer success and adoption plans, with measurable milestones tied to usage growth and business outcomes.
- Participate in Quarterly Business Reviews (QBRs) and strategy sessions, showcasing technical value delivered and proposing next-phase adoption initiatives.
- Support incident management and escalation processes as a trusted technical liaison, ensuring strong communication and resolution outcomes.
Requirements:
- 5+ years in a technical, customer-facing role (TAM, Solutions Architect, or Consultant).
- Demonstrated success growing adoption, consumption, or footprint within a book of enterprise customers.
- Deep, hands-on expertise with Kubernetes, OpenStack, and virtualization platforms.
- Strong understanding of application-layer technologies, including microservices, APIs, and CI/CD pipelines.
- Experience with DevOps tools such as Helm, Terraform, GitOps, Jenkins, or ArgoCD.
- Proven ability to build and expand relationships with both technical and executive stakeholders.
- Excellent communication, presentation, and consultative skills — confident leading workshops and influencing customer direction.
- Ability to travel up to 25%, including on-site customer meetings and strategic sessions across EMEA or globally.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Technical Account Manager (Growth & Adoption) at Mirantis is
17th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Warsaw, Poland
] applicants. .
Related Jobs You May Like
Azure DevOps Engineer
Jersey City, NJ
2 days ago
.NET
Azure
DevOps
Derex Technologies Inc
Full-Time
Experienced
Lead Palantir Developer
Seattle, WA
2 days ago
CI/CD Pipelines
Data Engineering
Palantir Foundry
Logic20/20 Inc.
Full-Time
Experienced
YEAR $156750 - $173329
Cloud AppOps Engineer
Atlanta, GA
3 days ago
Application Support
AWS
Cloud Services (EC2, S3, IAM, ELB, VPC, VPN)
Sutherland
Full-Time
Experienced
Query Tuning Specialist - Database Performance - Postgre
Austin, Texas
3 days ago
Database Management
Performance Tuning
Problem-solving
ServiceNow
Full-Time
Experienced
DevOps Engineer, Playout
New York, New York
3 days ago
CICD
Cloud Services (AWS, GCP, Azure)
DevOps
NBCUniversal
Full-Time
Experienced
YEAR $90000 - $110000
Query Tuning Specialist - Database Performance - Postgres
Austin, Texas
3 days ago
Database Management
Performance Tuning
SaaS/PaaS/Cloud Development
ServiceNow
Full-Time
Experienced
Lead Palantir Developer
Seattle, WA
4 days ago
CI/CD Pipelines
Cloud ETL
Palantir Foundry
Logic20/20 Inc.
Full-Time
Experienced
YEAR $156750 - $173329
Cloud AppOps Engineer
Atlanta, GA
4 days ago
Application Support
AWS
Cloud Security
Sutherland
Full-Time
Experienced
Site Reliability Engineer
Stamford, Connecticut
4 days ago
Cloud Platforms (AWS, GCP, Azure)
Configuration Management
Monitoring And Alerting Tools
NBCUniversal
Full-Time
Experienced
YEAR $110000 - $145000
Senior Cloud Platform Engineer (Networking)
Berlin, Germany
5 days ago
AWS
Go
Networking
Scalable GmbH
Full-Time
Experienced